Thunderbird should auto-detect all the relevant parameters, and then an external webview should pop up to prompt for your e-mail address (it's not auto-filled, that's a separate issue that's also known upstream) and your password. In a clean environment, launch thunderbird and add an existing gmail account. This has been fixed upstream and is tracked by https:/ /bugzilla. Need additional help? Access 24/7 live chat, create a case from your My ASU Service Center or call 85.A recent server-side change with google e-mail accounts (gmail) means that thunderbird consistently fails to authenticate, prompting for the user's e-mail address and password over and over, without ever succeeding. You can now send and receive mail securely from any location using Thunderbird and your Gmail for ASU account. Click OK then click OK once more to exit the Account Settings screen.Enter your the User Name field. For example, if your ASURITEID is jdoe99 then you would.Ensure that Use name and password box is checked.Enter ASU SMTP in the Description field.If you see an entry for already listed, click the Edit button. If you do not see an entry for, click the Add button.Ensure that the Security Settings option is set to SSL.Confirm that the following settings are correct:.Verify that your information is correct, then click the Done button.Enter Your Account name you prefer into the Account Name field, then click the Continue button.Enter your the Incoming User Name field. For example, if your ASURITEID is jdoe99 then you would Click the Continue button.Enter into the Outgoing Server field.Enter into the Incoming Server field.Enter your name and your address in the appropriate fields and click the Continue button.Select Email account and click the Continue button.Click the Tools menu and select Account Settings.If you see this New Account Setup screen, jump to Step 4. If you don't proceed to Step 2.However, you may always go to the above website to change your Gmail for ASU POP/Chat password.Īfter you have followed the steps above, follow instructions below to set up Thunderbird: If you change your ASURITE password in the future, your Gmail for ASU POP/Chat password will not be changed. Note: The password you set at the above website is independent of your normal ASURITE password. Ensure that you have set your Gmail for ASU POP/Chat password by logging into the Gmail for ASU POP/Chat Password website.
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